Return Policy

Return & Refund Policy

We want you and your pet to be happy with every purchase. If you're not satisfied, we're here to help.

30-Day Return Window

You have 30 days from the date of delivery to return any item.

Conditions

  • Item must be unused and in original packaging
  • Proof of purchase required
  • Return shipping is the responsibility of the buyer

Refunds

Once we receive your return, we'll process your refund within 5-7 business days to your original payment method.

Damaged Items

If your item arrives damaged, please contact us within 48 hours with photos and we'll send a replacement at no cost.